Fireflies.ai TOS Changed

What changed

The updated Terms introduce several billing-protective changes including requiring affirmative consent for Auto-Upgrade, providing advance notice before price increases, and adding a new cancellation subsection, while also adding terms for a new Fireflies Talk dictation feature and clarifying contact email addresses throughout.

Details

• •A new provision was added to the Updated Terms section stating that material changes to billing structure, new fee categories, or Auto-Upgrade mechanics require existing customers to affirmatively consent before taking effect, and that subscription price changes are governed by the pricing section.
• •The pricing section was revised: instead of allowing price changes at any time without notice, the new version requires at least 30 days advance notice before price changes for Recurring Subscriptions take effect, with material changes applying at the next renewal unless the user cancels beforehand.
• •The Recurring Subscriptions section now references an external billing page for details about credits, overages, and Auto-Upgrade, rather than containing all details inline.
• •The Credits section now also references an external billing page for information about what consumes credits, what happens when credits run out, and how Auto-Upgrade and overage billing work.
• •The Auto-Upgrade section was significantly revised: Auto-Upgrade is now described as off by default and requiring express affirmative consent to enable, whereas the previous version implied it could be opted out of but did not state it was off by default. The new version also clarifies that without Auto-Upgrade enabled, credit-consuming features pause when credits run out rather than automatically upgrading.
• •A new cancellation subsection (Section 7(i)) was added, explicitly stating users may cancel at any time through account settings and that cancellation takes effect at the end of the current Subscription Period.
• •A new subsection (Section 11(d)) was added describing a feature called Fireflies Talk, a dictation feature that captures voice and limited application context information, governed by its own Supplemental Terms linked at a specific URL.
• •Several contact email addresses were updated or clarified throughout the document, including the support email, the BAA inquiry email, and the copyright/DMCA agent email, which now consistently use specific addresses rather than obfuscated placeholders.