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Snap Inc. TOS Changed

Friday, October 23, 2026

MEDIUM SEVERITY

What this means for you

Snap can now share your content and account info with government agencies in the US and EU if they send a valid legal request, without necessarily pushing back on it. If you're under the minimum age for your region, Snap may now lock your account instead of just deleting it, and might ask you to verify your age before letting you in. The process for appealing content or account decisions has changed — the old complaint form and six-month deadline are gone, replaced by links to a separate explainer document.

Plain-English explanation, not legal advice.

What changed

The updated Terms of Service, effective September 21, 2026, introduce explicit government data-sharing provisions, expand age verification requirements, revise the content moderation section, and add a liability exclusion for content removal actions.

Details

  • •The effective date changed from April 7, 2025 to September 21, 2026, and a notice about the prior version being available was added at the top.
  • •The minimum age section was updated to more explicitly cover jurisdiction-specific minimum ages and now states Snap may lock (not just delete) underage accounts. A new provision was added stating Snap may require users to verify their age before accessing Services.
  • •A new paragraph was added to the Safety section stating that Snap will respond to legally valid U.S. governmental requests for user information, and that EU government agencies and courts may also send requests, including under the EU e-Evidence Regulation. Snap may share requested information, including user content, through EU affiliates without contesting conflicts of law.
  • •The content moderation section was substantially rewritten: the complaint submission form and the specific six-month deadline for complaints were removed. The new version references a dedicated Moderation, Enforcement, and Appeals Explainer document and directs users to the Support Site for appeal information. It also adds that Snap may act on content to comply with law or legal orders, and explicitly states that moderation decisions are made at Snap's sole discretion. References to transparency reports and a Transparency Hub were added.
  • •A clause was added to the content licensing section stating that Snap will not be liable to users for actions taken when reviewing, screening, or deleting their content.
  • •Minor wording change in the Pre-Arbitration Demand section: item numbering corrected (the duplicate item iv was changed to v for the signature requirement).
  • •The Safety section was reworded to emphasize that Snap takes severe threats seriously and encourages users to report harmful content, replacing prior language about trying hard to keep Services safe.
  • •Account termination language was slightly adjusted: 'deactivate your account' was changed to 'terminate your account' in the context of prolonged inactivity.
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Disclaimer: Change summaries are generated by AI and may not capture every detail. Severity ratings reflect our assessment of potential user impact, not legal significance. Always refer to the original Terms of Service for authoritative terms.