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Temu
5. Communications

Content Recording and Monitoring

In plain English: They can record and keep your phone calls and messages with customer service.

“Subject to our Privacy Policy , your communications with us, the merchandise partners, or our agents may be recorded, monitored and stored for quality control and training purposes, or to protect your, our and/or our merchandise partners' interests.”

VERIFIED

This is an exact, word-for-word quote from Temu's Terms of Service.

Verified on May 1, 2026.

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Temu: "recorded, monitored and stored..." | CrazyTOS