Zoom
Section 12.2 - Non-Cancelable and Non-Refundable Charges
Non-Refundable Payments
In plain English: Once you pay for a subscription period, you can't cancel or get a refund even if you stop using the service.
“You agree that all payments are non-cancelable for the Initial Subscription Term or the then-current Renewal Term, as applicable, and are final and non-refundable, unless otherwise agreed to by Zoom, required by Law, or set forth in your Order Form.”
VERIFIED
This is an exact, word-for-word quote from Zoom's Terms of Service.
Verified on May 1, 2026.
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