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11. Refunds, Exchanges and Related

Clear Return Policy Reference

In plain English: They actually want you to be happy with purchases and have a separate return policy (better than many shopping sites).

“We want you to be satisfied with your purchases through the Services. For all the products purchased on Temu, you may be entitled to a return and refund. For details of return and refund, please visit our Return and Refund Policy .”

VERIFIED

This is an exact, word-for-word quote from Temu's Terms of Service.

Verified on May 1, 2026.

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Temu: "you may be entitled to a return and refund..." | CrazyTOS