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19. ARBITRATION AGREEMENT

Mandatory Arbitration with Class Action Waiver

In plain English: You can't join other customers in a class action lawsuit - you have to fight legal battles alone unless you opt out within 30 days.

“UNLESS YOU OPT OUT OF THE AGREEMENT TO ARBITRATE WITHIN 30 DAYS OF THE EFFECTIVE DATE OF THE AGREEMENT: (1) YOU AND WE WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST THE OTHER PARTY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE...”

VERIFIED

This is an exact, word-for-word quote from Temu's Terms of Service.

Verified on May 1, 2026.

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