SHEIN TOS Changed
Friday, October 23, 2026
What this means for you
Not much changed here. If you sign up for SHEIN texts, they can now officially send you cart reminder messages (like 'you left something in your cart'). A new Customer Support section was added to the docs. Pretty minor stuff overall.
Plain-English explanation, not legal advice.
What changed
A new 'Customer Support' section (section 17) was added to the table of contents, and the text messaging program was updated to explicitly include cart reminders as a type of message users may receive after enrolling.
Details
- •A new numbered section titled 'Customer Support' was added to the table of contents as section 17, with 'International Users' moving to section 18.
- •The text messaging enrollment section was updated to add 'cart reminders' to the list of message types users consent to receive when joining the SMS program.
- •The effective date was updated from April 10, 2026 to October 21st, 2026.
Disclaimer: Change summaries are generated by AI and may not capture every detail. Severity ratings reflect our assessment of potential user impact, not legal significance. Always refer to the original Terms of Service for authoritative terms.