No Liability for Customer Actions

In plain English: Granola puts all responsibility on the Customer to inform you about data policies - they won't tell you directly how your data is being used.

“AS BETWEEN US AND CUSTOMER, YOU AGREE THAT IT IS SOLELY CUSTOMER'S RESPONSIBILITY TO (A) INFORM YOU AND ANY AUTHORIZED USERS OF ANY RELEVANT CUSTOMER POLICIES AND PRACTICES AND ANY SETTINGS THAT MAY IMPACT THE PROCESSING OF CUSTOMER DATA; (B) OBTAIN ANY RIGHTS, PERMISSIONS OR CONSENTS FROM YOU AND A...”

VERIFIED

This is an exact, word-for-word quote from Granola's Terms of Service.

Verified on May 1, 2026.

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