Mintlify
Mintlify grants itself perpetual, worldwide rights to any feedback you provide and can use aggregated data from your content for business purposes. They can terminate accounts for copyright infringement at their sole discretion and disclaim most liability. However, they do protect customer data ownership and explicitly prohibit using your content to train AI models.
If your organization has more than 100 people total (including employees and contractors), you can't use the Pro Plan anymore—you'll need to upgrade to Enterprise. If you're on Pro and grow past 100 people, you need to tell them and switch plans, or they can suspend or cancel your account without warning. They also made it easier to contact them about copyright issues and added a link to their AI training policy.
See the full change →The Bottom Line
AI-generated summary of the terms as we read them. Opinion, not legal advice.
Mintlify grants itself perpetual, worldwide rights to any feedback you provide and can use aggregated data from your content for business purposes. They can terminate accounts for copyright infringement at their sole discretion and disclaim most liability. However, they do protect customer data ownership and explicitly prohibit using your content to train AI models.
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Notable Clauses
“All Fees paid are non-refundable and are not subject to set-off.”
“Customer shall, and hereby does, grant to Mintlify a nonexclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free, fully paid up license to use and exploit the Feedback for any purpose.”
“Customer agrees and acknowledges that Customer Data may be irretrievably deleted if Customer's account is ninety (90) days or more delinquent.”
“Mintlify may (i) internally use and modify (but not disclose) Customer Data for the purposes of (A) providing the Service to Customer and (B) generating Aggregated De-Identified Data, and (ii) freely use, retain and make available Aggregated De-Identified Data for Mintlify's business purposes.”
“Mintlify has adopted a policy of terminating, in appropriate circumstances and at Mintlify's sole discretion, the accounts of Customers who are deemed to be repeat infringers.”
“EXCEPT AS EXPRESSLY SET FORTH HEREIN, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIE...”
“Customer shall retain all right, title and interest in and to the Customer Data, including all intellectual property rights therein.”
“Mintlify will not use Customer Data to train, fine-tune, improve, or develop any large language models (LLMs), generative AI models, machine learning models, or other artificial intelligence systems, whether proprietary to Mintlify or provided by third parties.”
Protect Yourself
ACTIONABLESettings and actions you can take to limit your exposure
Export Your Documentation Before Issues
Regularly backup your documentation content since they can delete data after 90 days of non-payment
- Set up automated backups using their export features or APIs
- Download copies of your documentation monthly
- Store backups in multiple locations outside of Mintlify
Limit Feedback Sharing
Avoid giving detailed suggestions since they get perpetual rights to any feedback
- Keep feature requests general rather than specific implementation details
- Submit support tickets for bugs rather than improvement ideas
- Share detailed feedback only through unofficial channels if needed
Monitor Payment Status
Set up alerts to prevent accidental data loss from payment delays
- Enable automatic payment renewal
- Set calendar reminders 30 days before renewal dates
- Add backup payment methods to your account
Use Version Control Integration
Connect to Git repositories so your content exists independently of Mintlify
- Set up GitHub/GitLab integration for your documentation
- Enable automatic syncing to your repository
- Maintain local copies of all documentation files
Better Alternatives in Productivity
These productivity services have a higher Rights Score on their terms
Disclaimer: The clauses shown above are excerpts from publicly available Terms of Service documents. Ratings and severity levels reflect community and AI assessment, not legal advice, factual claims, or determinations about a company's legality or intent. Clauses marked “VERIFIED” have been confirmed as exact quotes from the source document. Clauses marked “AI-extracted” were identified by AI and may contain errors. Always verify against the original TOS.
Get notified when Mintlify updates their TOS
We'll email you what changed and what it means
By subscribing, you agree to our Terms and Privacy Policy.