OfferUp
OfferUp requires mandatory arbitration for all disputes and claims perpetual rights to your content. They can terminate your account for any reason without notice and disclaim liability for user interactions including safety risks from meeting strangers.
They've removed all the stuff about their payment system and Stripe, so those payment features aren't covered in the main terms anymore—just know that if you use any payment tools on the app, different rules might apply. They also simplified the account setup section so you're just signing up for a basic OfferUp account rather than dealing with separate payment account registration. The company also added some new supplemental terms for business users and partners at the end, so if that's you, there's extra stuff to read.
See the full change →The Bottom Line
AI-generated summary of the terms as we read them. Opinion, not legal advice.
OfferUp requires mandatory arbitration for all disputes and claims perpetual rights to your content. They can terminate your account for any reason without notice and disclaim liability for user interactions including safety risks from meeting strangers.
Get notified when OfferUp updates their TOS
We'll email you what changed and what it means.
By subscribing, you agree to our Terms and Privacy Policy.
Notable Clauses
“You grant OfferUp a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness p...”
“OfferUp may revoke or terminate your License to access or use the OfferUp Services for any reason without notice at OfferUp's sole discretion.”
“YOU FURTHER AGREE THAT THE AMENDED TERMS SHALL APPLY RETROACTIVELY TO ALL INTERACTIONS BETWEEN US AND YOU GOING FORWARD.”
“YOU ACKNOWLEDGE AND AGREE THAT THERE ARE RISKS ASSOCIATED WITH UTILIZING AN INTERNET-BASED MARKETPLACE AND INTERACTING WITH OTHER USERS IN PERSON. WE DO NOT INVESTIGATE OR VERIFY ANY USER'S REPUTATION, CONDUCT, MORALITY, CRIMINAL BACKGROUND, OR ANY INFORMATION USERS MAY SUBMIT TO THE SERVICES (OTHER...”
“Instead, for any past, present, or future dispute or claim that you have against OfferUp or relating in any way to the Services, you agree to first contact OfferUp and attempt to resolve the claim informally by sending a written notice of your claim to OfferUp by email at both [email protected] and ...”
“Your use of our Services is at your sole risk. Except as otherwise provided in a writing by us, our Services and any content therein are provided "as is" and "as available" without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability...”
“You have the right to opt out of binding arbitration within 30 days of the date you first accepted the terms of this Section 21 by emailing OfferUp at [email protected].”
Protect Yourself
ACTIONABLESettings and actions you can take to limit your exposure
Opt Out of Arbitration
Escape forced arbitration and preserve your right to sue in court or join class actions
- Email arbitration-opt-out@offerup.com within 30 days of agreeing to terms
- Include your full name and address in the email
- Clearly state your intent to opt out of binding arbitration
Export Your Data Before Account Issues
Download your messages, photos, and transaction history since they can terminate accounts without notice
- Go to Settings → Account in the OfferUp app
- Look for data export or download options
- Save important transaction records and photos locally
Limit Content Sharing
Reduce what they can use forever by minimizing personal info in posts
- Avoid posting photos with your face or identifying details
- Use generic item descriptions without personal stories
- Don't include your real name in usernames or posts
Meet Only in Public Safety Zones
Since they don't verify users, always use their Community Meetup Spots feature
- In the app, look for the "Community Meetup Spots" feature when arranging meetings
- Choose police stations or well-lit public locations from their list
- Never meet at your home or private locations
Better Alternatives in Shopping
These shopping services have a higher Rights Score on their terms
Disclaimer: The clauses shown above are excerpts from publicly available Terms of Service documents. Ratings and severity levels reflect community and AI assessment, not legal advice, factual claims, or determinations about a company's legality or intent. Clauses marked “VERIFIED” have been confirmed as exact quotes from the source document. Clauses marked “AI-extracted” were identified by AI and may contain errors. Always verify against the original TOS.
Get notified when OfferUp updates their TOS
We'll email you what changed and what it means
By subscribing, you agree to our Terms and Privacy Policy.