Zapier
Zapier grants themselves a worldwide license to your data and can use it to improve their services and train models. They can terminate accounts for any reason and require you to waive jury trials and class action rights. However, they offer better than typical data control - you can opt out of model training and Company/Enterprise users are automatically opted out.
They just changed what they call things in their inactivity rules—'active Zaps' is now 'active Zap workflows'—but how they actually decide if your account is inactive stays the same. This doesn't affect when or how they might deactivate your account; it's just them being more precise with their terminology.
See the full change →The Bottom Line
AI-generated summary of the terms as we read them. Opinion, not legal advice.
Zapier grants themselves a worldwide license to your data and can use it to improve their services and train models. They can terminate accounts for any reason and require you to waive jury trials and class action rights. However, they offer better than typical data control - you can opt out of model training and Company/Enterprise users are automatically opted out.
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Notable Clauses
“The parties agree that the waivers and limitations specified in this Section 10 apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise and will survive and apply even if any limited remedy specified in these Terms is found to have fai...”
“Zapier may derive de-identified data sets from your Customer Content ("Derived Data") and may use such Derived Data to operate, enhance, improve, and develop Zapier products or services, including through model training.”
“You acknowledge and agree that you may not bring any claim against Zapier as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding ("Class Action"). You further agree you waive any right to participate in or be represented in any Cl...”
“You acknowledge that by agreeing to these Terms, you and Zapier each waive the right to a trial by jury.”
“UNLESS YOU DOWNGRADE OR CANCEL YOUR SUBSCRIPTION PRIOR TO YOUR RENEWAL DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR ANOTHER SUBSCRIPTION TERM ON THE SAME PLAN (OR IF NO LONGER AVAILABLE, A SUCCESSOR PLAN) AND FOR A PERIOD EQUAL TO YOUR THEN-CURRENT SUBSCRIPTION TERM.”
“We reserve the right to terminate or suspend your Zapier Account and/or our Service to you at any time and for any reason upon notice to you.”
“By transmitting, processing, and/or storing Customer Content in the Service, you hereby grant Zapier a worldwide, non-exclusive, and limited-term license to access, use, process, copy, store, distribute, perform, transmit, export, and display Customer Content and to access your Zapier Account, as re...”
“By transmitting, processing, and/or storing Customer Content in the Service, you hereby grant Zapier a worldwide, non-exclusive, and limited-term license to access, use, process, copy, store, distribute, perform, transmit, export, and display Customer Content and to access your Zapier Account, as re...”
“You may opt out of providing Zapier with such permission for Derived Data by submitting this opt-out form ; and (iii) if you are a subscriber to the Company Plan or the Enterprise Plan, your Zapier Account and all users on your Zapier Account are automatically opted out from Derived Data sets.”
Protect Yourself
ACTIONABLESettings and actions you can take to limit your exposure
Opt Out of AI Training
Stop Zapier from using your data to train AI models by submitting their opt-out form
- Go to Zapier's AI training opt-out form (referenced in their terms)
- Submit the form to prevent your data from being used for model training
- Note: Company and Enterprise plan users are automatically opted out
Export Your Data Before Deletion
Download your automations and data before canceling to avoid permanent loss
- Go to Settings → Data & Privacy in your Zapier account
- Follow their Data Retention/Deletion/Export Schedule process
- Export all your Customer Content before deleting your account
- Note: Once deleted, data cannot be restored
Cancel Auto-Renewal
Prevent automatic subscription renewals to avoid unwanted charges
- Go to your Zapier account billing settings
- Cancel renewal before your renewal date
- Follow the steps outlined in their cancellation process
- Your account will convert to free plan instead of renewing
Review Administrative Access
Check who has admin access to your Zapier account and data
- Go to Settings → Team Management
- Review users with owner, admin, or super admin privileges
- Remove unnecessary administrative access
- These users can access, modify, or delete your data
Better Alternatives in Productivity
These productivity services have a higher Rights Score on their terms
Disclaimer: The clauses shown above are excerpts from publicly available Terms of Service documents. Ratings and severity levels reflect community and AI assessment, not legal advice, factual claims, or determinations about a company's legality or intent. Clauses marked “VERIFIED” have been confirmed as exact quotes from the source document. Clauses marked “AI-extracted” were identified by AI and may contain errors. Always verify against the original TOS.
Get notified when Zapier updates their TOS
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