Rent the Runway
Rent the Runway claims perpetual, worldwide rights to all content you submit, including photos and reviews. They force mandatory arbitration with class action waiver and can terminate your account for any reason. They can also use your data to train AI models and share it with third parties for AI functionality.
You now need to be 18 (not just 13) to rent, buy, or subscribe — 13 only lets you browse. RTR added a new premium 'Luxury Add-on' rental category for select high-end items that you can't cancel once ordered. If you return a damaged, incomplete, or suspected fake item, RTR can now charge you up to the full retail value and may report you to law enforcement.
See the full change →The Bottom Line
AI-generated summary of the terms as we read them. Opinion, not legal advice.
Rent the Runway claims perpetual, worldwide rights to all content you submit, including photos and reviews. They force mandatory arbitration with class action waiver and can terminate your account for any reason. They can also use your data to train AI models and share it with third parties for AI functionality.
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Notable Clauses
“You hereby grant to Rent the Runway and our affiliates a perpetual, non-exclusive, irrevocable, fully-paid, royalty-free, sub-licensable (through multiple tiers), and transferable (in whole or part) worldwide license to use, edit, truncate, aggregate, reproduce, transmit, display, exhibit, distribut...”
“You agree and instruct that we may use and store AI Content to develop, train and improve our AI Tools and our other Products and Services.”
“You acknowledge that any input you provide, including any personal data you choose to include within that input, will be shared with third party service providers we engage to enable AI functionality within the Service.”
“You and Rent the Runway agree that CLAIMS SHALL BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.”
“YOU AND RENT THE RUNWAY AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION, INCLUDING ANY JOINT OR CONSOLIDATED LAWSUIT OR JOINT OR CONSOLIDATED ARBITRATION OF ANY KIND.”
“TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE) SHALL ANY OF THE RENT THE RUNWAY PARTIES (AS DEFINED BELOW) BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR: (A) ANY INDIRECT,...”
“Rent the Runway is also free to suspend, limit, or terminate your access to or use of the Services or your Account, for any reason in our discretion, including your breach of these Terms.”
“TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, THE SERVICES, PRODUCTS, CONTENT, AND ANY THIRD PARTY MATERIALS ARE PROVIDED BY RENT THE RUNWAY (AND ITS LICENSORS AND SUPPLIERS) ON AN "AS-IS," "WHERE IS," AND "AS AVAILABLE" BASIS, AND RENT THE RUNWAY HEREBY DISCLAIMS ALL REPRESENTATIONS OR WARR...”
Protect Yourself
ACTIONABLESettings and actions you can take to limit your exposure
Opt Out of Arbitration
You can opt out of forced arbitration within 30 days of agreeing to these terms, preserving your right to sue in court
- Write and personally sign a letter stating you want to opt out of arbitration
- Mail it within 30 days to: Rent the Runway, 10 Jay St., Brooklyn, NY 11201, Attn: Legal Department - Arbitration Opt Out
- Keep proof of mailing (certified mail recommended)
Limit Text Message Communications
Stop promotional text messages while keeping essential order notifications
- Reply 'STOP' to any text message from Rent the Runway
- Or email help@renttherunway.com to opt out
Download Your Data Before Canceling
Since they keep your content forever, export what you want before closing your account
- Go to your account settings
- Look for data export or download options
- Save photos, reviews, and other content you want to keep
- Contact help@renttherunway.com if you need assistance
Minimize AI Training Data
Reduce what content they can use to train AI by being selective about uploads
- Avoid uploading personal photos as product reviews when possible
- Keep written reviews brief and generic
- Use the service's basic functions without providing extra feedback or content
Better Alternatives in Shopping
These shopping services have a higher Rights Score on their terms
Disclaimer: The clauses shown above are excerpts from publicly available Terms of Service documents. Ratings and severity levels reflect community and AI assessment, not legal advice, factual claims, or determinations about a company's legality or intent. Clauses marked “VERIFIED” have been confirmed as exact quotes from the source document. Clauses marked “AI-extracted” were identified by AI and may contain errors. Always verify against the original TOS.
Get notified when Rent the Runway updates their TOS
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By subscribing, you agree to our Terms and Privacy Policy.