Walmart
Walmart's terms include a mandatory arbitration clause that blocks class action lawsuits and requires individual arbitration for all disputes. They claim broad perpetual rights to any content you submit, including reviews and photos, with the ability to sublicense these rights. The company can terminate your account at any time without notice and disclaims liability for most issues including data loss and security breaches.
Walmart now explicitly restricts AI bots, browser automation tools, and other software agents from accessing or shopping on the site without authorization, and also bans using any Walmart site data to train AI models. If you post reviews or other content, you now have to confirm you own or have rights to it and you're on the hook if it causes legal problems. Some changes were also made to how and when you get charged for orders and how delivery works.
See the full change →The Bottom Line
AI-generated summary of the terms as we read them. Opinion, not legal advice.
Walmart's terms include a mandatory arbitration clause that blocks class action lawsuits and requires individual arbitration for all disputes. They claim broad perpetual rights to any content you submit, including reviews and photos, with the ability to sublicense these rights. The company can terminate your account at any time without notice and disclaims liability for most issues including data loss and security breaches.
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Notable Clauses
“You grant to Walmart a royalty-free, perpetual, irrevocable, worldwide, unlimited, nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display (publicly or otherwise) any Content that you make available, in any media or medi...”
“any of your Content (including but not limited to the Inputs), as well as your purchasing history from the Walmart Sites, your use of promotions as well as personal information, may be used to further enhance and improve the Generative AI Features, the underlying model and the Walmart Sites as well ...”
“YOU AGREE THAT ALL DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OF USE OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND WALMART, INCLUDING BUT NOT LIMITED TO YOUR ACCESS TO AND USE OF THE WALMART SITES OR ANY PRODUCTS OR SERVICES OFFERED OR SOLD BY WALMART OR THE WALMART ENTITIES, WHETHER BASE...”
“Your account may be restricted or terminated for any reason, at our sole discretion.”
“TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE WALMART ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.”
“Walmart will have the right (but not the obligation), in our sole discretion, to monitor, evaluate, and analyze Content, and any use of and access to the Walmart Sites, including to determine compliance with these Terms of Use and any other operating rules that may be established by Walmart from tim...”
“If you purchase an item on Walmart.com sold by a Marketplace Retailer or a Walmart supplier, Walmart may share certain information with that Marketplace Retailer or supplier to permit the Marketplace Retailer or supplier, as applicable, to fulfill and ship your order, process returns, and provide cu...”
Protect Yourself
ACTIONABLESettings and actions you can take to limit your exposure
Turn Off Personalized Shopping Features
Disable personalized recommendations and targeted content that use your browsing and purchase history
- Sign in to your Walmart account
- Go to Account → Privacy Preferences
- Turn off 'Personalized Shopping Experience'
- Disable 'Use my information for recommendations'
Limit Photo Uploads to Digital Photo Center
Avoid uploading personal photos to Walmart's photo service since they claim broad rights to use them
- Avoid using Walmart Digital Photo Center for personal photos
- If you must use it, only upload photos you're comfortable with them using commercially
- Use local photo printing services instead for sensitive images
Use Generic Reviews
Keep product reviews generic since Walmart gets perpetual rights to use any content you submit
- Write brief, factual reviews without personal details
- Avoid uploading photos with your reviews
- Don't include identifying information about yourself or locations
Disable Mobile App Location Tracking
Turn off location services for the Walmart app to reduce data collection
- Go to your phone's Settings → Apps → Walmart
- Turn off Location permissions
- Or go to Settings → Privacy → Location Services → Walmart → Never
Use Browser Instead of App
Access Walmart through a web browser instead of their mobile app to limit data collection
- Use Walmart.com in your mobile browser instead of the app
- Enable browser privacy features like tracking protection
- Clear cookies regularly
Better Alternatives in Shopping
These shopping services have a higher Rights Score on their terms
Disclaimer: The clauses shown above are excerpts from publicly available Terms of Service documents. Ratings and severity levels reflect community and AI assessment, not legal advice, factual claims, or determinations about a company's legality or intent. Clauses marked “VERIFIED” have been confirmed as exact quotes from the source document. Clauses marked “AI-extracted” were identified by AI and may contain errors. Always verify against the original TOS.
Get notified when Walmart updates their TOS
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